Mark is the face of StarForge, the thing people choose to buy, and the vision behind the machine. He's a hands-on builder who makes complex things simple and reliable. Before StarForge, he spent years inside chaotic operations, learning where systems break and how to rebuild them so busy people get time, money, and control back. That's why clients trust him. He listens until the real problem surfaces, then he designs the fix and ships it without drama. He's allergic to fluff, serious about usefulness, and calm under pressure. If a client says the value isn't there, he treats it like a system failure, not a sales issue, and fixes it.

Erin has more than twenty years of experience helping nonprofits, small businesses, and other staff-strapped teams run better by building efficient systems. She's lived the constraints. She runs a music nonprofit in Bristol, Rhode Island, as the executive director, which means she's the only full-time staff handling programs, fundraisers, board management, registration chaos, and a website juggling multiple class levels across different locations. She used to own a small business. She knows what it's like when the IT team is you. Her consulting work is about one thing: helping nonprofits stop running like book clubs and start running like businesses with clear roles, simple tools, and time-boxed workflows people actually follow.

Pierce brings 20 plus years across sales, marketing, and client services, with a BS from UMass Dartmouth and a master's in Business Communications from Simmons University. He earned his stripes selling billboards for Lamar Advertising. That meant years of hang-ups, hard lessons on subject lines, and learning exactly how long a business owner will give you before they stop caring. The answer is about three minutes, max. He knows blue-collar owners because he's been pitching them forever, and he talks to them in a way that doesn't sound like a salesman. No jargon. No overwhelm. Just what they need to hear.

Ben spent three years at Creative Enclosures in eastern Connecticut, moving from carpentry to sales and regularly closing six-figure sunrooms and additions. Somewhere between measuring decks and writing contracts he got restless, taught himself Google Apps Script, and built a working CRM with email parsing, auto-populated calendars, and live dashboards. The existing tools annoyed him, so he made better ones.